Reference

How dafbet Handles Your Personal Data

This Privacy Policy sets out exactly what personal data dafbet collects when you create an account, make deposits via UPI or Paytm, and use our lobby — and…

Data collected at account creationUPI, Paytm & PhonePe transaction dataCookie and device dataYour right to access and deleteHow to contact our data team
dafbet How dafbet Handles Your Personal Data
DATA CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how we handle your information…

Email — Privacy Desk Send your data request or privacy concern to our dedicated email address.
Live Chat — Account Support Open the live chat from your account dashboard any time.
In-App Help Centre The Help Centre inside your dafbet account lists step-by-step instructions for submitting a formal…
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at dafbet is built on layered controls — encryption, access restrictions and audit logging — so that your personal and financial information stays protected throughout its lifecycle.

Encryption in Transit and at Rest

All data sent between your device and our servers is encrypted using TLS 1.2 or higher. Account data stored in our systems is encrypted at rest, meaning even internal access is logged and restricted to authorised personnel only.

Cookie Controls You Manage

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings or the cookie banner shown on your first visit to dafbet.co.

Account Security and Login Alerts

Every login attempt triggers a session check against your registered device and IP. If we detect an unusual pattern — such as a login from a new location — we send an alert to your registered phone number or email so you can act immediately.

Data Retention Periods

We keep your account data for as long as your account is active and for a defined period after closure, as required by financial and legal obligations. Once the retention period lapses, data is securely deleted or anonymised from our systems.

Who Has Access to Your Data

Access to personal data inside dafbet is restricted to teams with a clear operational need — account management, payments processing and compliance. Third-party payment processors like UPI and Paytm networks receive only the data needed to complete your transaction.

How to Request Changes or Deletion

You can request correction, export or deletion of your personal data at any time by contacting our privacy desk via email or live chat. We will verify your identity, confirm the scope of your request, and provide a written update within 30 days.

Your Privacy Questions, Answered

The questions below cover the data rights and account-privacy topics we hear most often. If your question is not listed here, contact our privacy desk directly through email or live chat and we will respond within 48 hours.

We collect your full name, email address, mobile number and date of birth at account creation. If you deposit via UPI, Paytm or PhonePe, we also record the transaction reference and amount to process your funds and maintain an audit trail.

We share data only with payment processors — such as the UPI or Paytm network — strictly to complete your transactions. We do not sell or rent your personal data to advertisers or unrelated third parties under any circumstance.

After account closure, we retain your data for the period required by applicable financial and legal rules. Once that period ends, your records are securely deleted or anonymised so they can no longer be linked back to you.

Yes. Submit a data-access request through our privacy desk email or via live chat in your account. We will verify your identity and deliver a copy of your personal data within 30 days of confirming the request.

Contact our privacy team by email or live chat, state whether you want a correction or deletion, and provide your account email. We will confirm receipt within 48 hours and complete the action within 30 days, subject to legal retention requirements.

We use session cookies to keep you logged in and analytics cookies to monitor lobby performance. You can disable non-essential cookies from your browser settings or update your preferences using the cookie banner displayed on dafbet.co.

If we detect or become aware of an incident that materially affects your personal data, we will notify you via your registered email address and provide details of the affected data, the steps we have taken, and what you should do next.